Managed IT service can simply be defined as an IT tasks provided by a third-party contractor. The contractor is therefore responsible for all IT functionalities, services, and equipment needed to offer the service. With cloud computing now a reality, more and more companies (including SMEs) are taking advantage of managed IT solutions, mainly to reduce operational costs and other benefits that come with the same. Some of the best-managed service providers offer more than just the management services. Most go an extra mile to provide ongoing maintenance and management of the underlying infrastructure to ensure viable end-user support and service guarantee
Advantages of Using Managed IT Services in Your Business
1. Reduced Labor Costs
Hiring highly qualified IT staff, or training them can be quite expensive especially for small and medium-sized companies. Temporary IT employees do not provide impressive results too. The only viable and easy way to get quality IT support and experience is by letting an established IT managed service provider handle these tasks. You only get to pay for labor and nothing more. This reduces the cost of having an in-house IT department significantly, hence good for business operations.
2. Secure, Robust Infrastructure
Many of the IT managed service providers have been in the business for quite some time, hence understand the ins-and-outs of the service. In addition to this, they are registered and approved by the responsible bodies, thus can be trusted for their service. Aside from the experience part, these providers invest in the best quality IT systems and infrastructure. They also offer the service all year round, meaning you get to enjoy secure business processes with ease. With such backing from them, your business is destined to succeed.
3. Proactive Solutions
As mentioned earlier, managed IT service providers invest in the best infrastructure there is, and also have equally qualified IT staff. This provides them with an unrivaled drive and force to ensure zero downtime, better performance, and little to no glitches at all to their clients. The other advantage of using their services is that you never have to deal with unmanageable conditions in the business, for they have the workforce and experience to fix almost anything IT related. You also never have to worry about expensive downtimes and repairs as they are adequately equipped.
4. Access to the best IT infrastructure
Most small businesses and medium-sized companies can only afford the most basic IT tech and skills. Training an in-house IT staff can be quite expensive for the business, and so is retaining them. You however never have to worry about skill-set or infrastructure with a managed IT service provider. These companies level out the field for you by giving you access to some of the best, highly qualified, and proactive IT staff anyone can hire. In addition to this, your business gets to run under their infrastructure, which also gives it a boost in the market niche. The business can, therefore, compete with the big players in the industry, hence a better chance to succeed.
It’s advisable to hire the most qualified company for this. Some of the crucial factors to consider when shopping for a provider include the breadth of experience, expertise, and organizational goal.